Services
Expert help when you need it
Speed up your digital transformation journey with Lime to provide a better banking experience.
Step 01
Getting started
Discover and optimize your business processes with our expert assistance. We’ll meticulously assess your workflows, re-engineering where necessary to ensure they’re streamlined, effective, and efficient. Before the implementation of Lime, we’ll conduct a proof of concept (POC) on a chosen non-integrated user scenario, providing you with invaluable hands-on experience on the Lime Digital Platform.
It is a full day workshop carried out by product experts to help you identify and understand your business processes and re-engineer them to create lean workflows.
It is a full day workshop carried out by product experts to help you identify and understand your business processes and re-engineer business process to create lean workflows.
Experience a customized demo that delves deep into your unique business processes and workflows. Gain valuable insights into industry best practices and cutting-edge process engineering techniques, customized specifically for your needs.
Step 02
Implementation services
Our process begins with a thorough requirements gathering session involving project stakeholders to grasp the full scope. Following this, we’ll set up and configure Lime to align with your needs. Our team of technology and domain specialists will then expertly execute the implementation of your business processes and workflows.
As the first step, we will conduct a detailed requirements gathering with the project stakeholders to understand the scope, and will set up and configure Lime. The Implementation of the business processes and workflows will then be carried out by our technology and domain experts
The Lime platform has the ability to integrate with any core and supporting systems and provides integration points and integration services to ensure seamless delivery.
For additional workflows that sit outside the scope of the Lime platform, LinearSix provides Professional Services for process discovery, engineering and implementation.
Step 03
Support & maintenance
Annual maintenance and technical support are provided to ensure minimum downtime for the solution. We also provide user training and process consultation to enable your team to effectively utilize the Lime digital platform, as well as developer training that guides the in-house technical teams to independently build additional workflows on top of the solution.
Off-site and online maintenance support is provided under strict SLAs to ensure that there’s minimum downtime at customer sites. Users are provided direct contact personnel and access to an online portal to raise queries.
Users of the Lime digital platform are provided comprehensive training and documentation for an easy transition from legacy systems and processes.
Process discovery and re-engineering services are provided by domain experts with industry best practices and process fine-tuning.
Training on creating new workflows using the Lime developer studio.
Talk to an expert
Talk to our experts to find out the best suited engagement model for your project. Based on your requirements and timelines we will recommend an engagement plan with the right support and services offerings to help you reach go-live in line within your timelines, budget and expectations.
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